FTI Services

Unlike traditional consultancy, FTI initiates a campaign for clients built on a series of activities that culminate into achievement of a desired goal. The following are examples of approaches FTI deploys with clients: 

Transformation of Organizational Culture:

Establish a sense of urgency among all stakeholders and form a powerful guiding coalition to lead change.  By creating a vision with organization-wide buy-in and effectively communicating the vision, stakeholders are empowered to act on the vision.  Critical to success is building momentum and celebrating short term wins.  Applying continuous quality improvements for the “right change” and documentation of new approaches in policies and procedures become part of the organizational transformation and accountability culture. 

Strategic (System) Management:

Set a bold goal the defines the system then begin by mapping of system flow, processes and performance (logic, measurement and functional). Incorporate financial modeling, and performance accountability, e.g.,  under control, performing, improving. Test with rapid cycles using continuous quality improvement techniques and refine with rapid improvement teams. Collaborative learning is conducted through regularly scheduled events (virtual or in-person) to pace transformation and stay on task.  

Effective Leadership Style:

Learn to use signature Speech Acts with requests and offers to obtain resources to reach bold goals. Create a leadership campaign that emerges personnel capable of driving and implementing change at all levels of the organization.  Effective leadership speech acts create positive net energy that seeks solution rather than identifies the barriers to stop forward momentum. Transitions mindsets from roles of responsibility to accountability.  

FTI partners with clients to create systematic advances in performance through transformation of culture and application of system management. We design and manage client campaigns to establish an accountability culture and high system performance. FTI deploys techniques around effective leadership styles that produce observable, rapid improvements in financial and mission performance.

When to apply the FTI Approach:

Performance challenges

• Experiencing chronic structural issues that lead to low financial performance.
• Immediate improvement is necessary but quick fixes do not take.

Bold new initiative underway 

• Calls for strong risk management exercise to realize high expected payoffs.

Business as usual is no longer acceptable

•  Financial performance is viewed as acceptable but not “world class” or “best practice.”
• Business processes operate without meaningful performance measures and serious  accountability. 

Organizational design and accountability lacks growth and intent

•  Executives and managers are operating at one or more levels below their true accountability.
• Managers are focused on their unit rather than the value chain their unit is part of.
• Operations have outgrown the information systems and working processes.